Frequently Asked Questions

SHIPPING

Who we are?

We are in this industry from more than 15 years and are one of the leading websites in India for online high-end computer parts, we provide the most competitive price than any other ecommerce website in India. We ensure full satisfaction for our customers.

Is It Safe And Secure To Purchase From PCisland.in?

Our website is 100% safe and secure in terms of customers data and their personal information’s, also our website is https, s indicates that our website is secure from any online threads and is safe to do any kind of online transactions.

Does Pcisland.in Sell’s New And Genuine Products?

All the products which we sell in our website is in new condition as we do not deal in used products nor we deal in any kind of duplicacy as we only sell the products for which we are the authorized and have our tie-up with those companies. Many companies like MSI, Gigabyte, AMD, Nvidia, LG, ASUS and many more companies has listed our site’s name in their websites as their official partner.

PAYMENT

What Payment Methods Are Accepted?

We have Debit/Credit Card, Net Banking, Bank Transfer and UPI with us .

Order & Returns

How Many Days It Takes To Ship An Order Once The Order Is Confirmed?

If the product is available in our current stock then it takes 72 working hours to ship the product, dispatch may get delay in offers periods or at vacations.

Will I Receive Every Updates Of My Order?

We update every status of your order is your order history as well as in your mail, from where you can track every status of your order, once the product is shipped we will update the tracking details also

What Is Your Return And Refund Policy?

Please refer to the return and refund policy here: https://www.pcisland.in/return-and-refund-policy/

How We Will Receive Our Refund And In How Many Days?

You will recieve the refund on the payment method used while making the purchase.

Does Pcisland.in Provides GST Invoice?

Yes, we provide proper GST invoice against all the products which we sell, we do not sell product without GST invoice. If you need your company's GST No. on the invoice then kindly mention the same in the check out form which you can find while ordering, also you will need to provide the 3 pages of GST certificate of your company for GST invoice.
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